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Traffic Incident Management

Traffic Incident Management (TIM) consists of a planned and coordinated multi-disciplinary process to detect, respond to, and clear traffic incidents so that traffic flow may be restored as safely and quickly as possible. Effective TIM reduces the duration and impacts of traffic incidents and improves the safety of motorists, crash victims and emergency responders.

Traffic Incident Management Training Classes

Emergency responders have been killed in the line of duty when handling a crash scene. To reduce and hopefully eliminate the occurrence of incident scene fatalities, IDOT, in cooperation with the Illinois Center for Transportation and Southern Illinois University – Edwardsville has developed nationally recognized TIM training. The goal of the training is to provide responders with information and best practices that improve their safety at traffic incident scenes. In addition the training will improve communication, coordination, and cooperation between emergency responders throughout the state.

Please Note:    Effective immediately, if you have taken the Traffic Incident Management (TIM) class through the Illinois Department of Transportation, there is no expiration date.  This means your TIM certificate and/or card is good and you don’t have to recertify.  Please remember to keep the TIM certificate and/or card on your person when conducting business on Illinois roads.

NEW: Beginning in June of 2018 the TIM training class qualifies eligible EMT-Basic, Intermediate, Paramedic, Advanced EMTs, Emergency Medical Dispatchers, First Responders, Emergency Medical Responders, and Pre-Hospital Registered Nurses for four (4) hours of Continuing Education credits. Eligible responders should notify instructor(s) upon arrival and bring your IDPH EMS license number to receive the course CE Credits.

If you have any questions or need more information, please contact Robin Helmerichs, TIM Coordinator at

Who should attend the training?

  • Law Enforcement: Patrol, Supervisors, Accident Investigators / Reconstructionists
  • Fire Department: Fire Personnel, Officers, Rescue/Extrication crews, HazMat Teams
  • Emergency Medical: Duty Personnel, Supervisors, Air Medical Crews
  • Tow & Recovery Operators: Light, Medium and Heavy-Duty Operators, Supervisors
  • Highway Department: Municipal, County, State DOT, Courtesy Patrol, Tollway
  • Communication: 911 Centers, Traffic Operations Centers, Transportation Management Centers (TMC)

Traffic Incident Management Training Program

The Illinois Department of Transportation, through the Illinois Center for Transportation and Southern Illinois University Edwardsville, has established a Traffic Incident Management Training Program. This 4-hour class includes participants from all disciplines involved in incident management and is the first multi-disciplinary class of its kind in Illinois.

The goal is to provide responders with information and best practices that improve their safety at highway incident scenes. Click here to view training dates / locations and registration information.

Contact Us

To schedule a program for your agency or to attend a local training, contact:

Robin Helmerichs, TIM Coordinator
Phone: (217) 785-0015
Bureau of Operations
Division of Highways